Looking to reduce administrative burdens and improve efficiency? eClinicalWorks EHR has a number of features that can speed up patient check-in, assist providers with documentation, and make it easier for users to navigate the EHR software.
eClinicalWorks Scribe helps clinicians save time by offering hands-free dictation. With Scribe, providers have more mobility, and with powerful voice-recognition software, are more likely to capture more complete documentation.
Scribe lets doctors to speak as they would if they were typing up their progress notes, converting their inputs into structured data, and placing that information into the patient's progress notes. In the words of Dr. James S. Leavitt, president of Gastro Health in Florida, Scribe has already transformed practice workflows by helping physicians save time in each daily encounter. Progress notes can now be fully completed in minutes, and, with the different platform options, each provider can use Scribe on either a desktop computer or on their mobile device.
Doctor Leavitt points out that many practices don’t realize that the tools to optimize their day-to-day performance are already available to them. Scribe is just one of the eClinicalWorks features often underutilized by eCW users but one of the easiest to get started with.
eClinicalWorks Virtual Assistant - Eva
The eClinicalWorks virtual assistant, Eva, is the first embedded virtual assistant in the healthcare IT industry. Similar to Apple’s Siri and Amazon's Alexa, Eva improves the physician’s experiences by eliminating clicks and increasing efficiency. Clinicians using eClinicalWorks Eva can ask almost anything, including to show a patient's progress note, account balance, and more. Eva can even recall patient histories, let providers compare current and past progress notes, or set appointments.
The critical difference that Eva provides is doing all of this without forcing the provider to click away to a new screen or lose his or her place in the software. For example, a provider can ask Eva to "Show me how to open a telephone encounter," and Eva will then display short how-to videos.
With Eva, providers can optimize free-form dictation to generate comprehensive patient notes and use voice-based controls. This can save time on documentation, shift more EHR data entry to support staff, and introducing a virtual assistant like Eva can also help physicians focus more on the patient and less on the EHR.
The eClinicalWorks Kiosk allows patients to check-in for appointments, confirm insurance information, and fill out questionnaires. Information from the questionnaires directly links to the EHR making it easier for providers to have a more comprehensive view of the patient upon entering the exam room. The front office staff also benefits from Kiosk. Using eClinicalWorks Kiosk frees up the front office for other tasks like billing questions or patient phone calls.