Ho'ola Lahui Hawaii was on a mission to improve practice efficiency and increase collections. Like many practices, submitting proper claims was a challenge that threatened the revenue cycle results.
HLH struggled to find qualified labor and when considering the overall cost of in-house vs. outsourced medical billing, the benefits of outsourcing outweighed the challenges associated with managing an in-house team of medical billing experts.
Every company that we talked to had a good horse & pony show pitch and lots of promises on how they would help us, but Revele was actually realistic and said what they could and could not do, and what they actually offered. After that, we realized that Revele was a good fit for us.
Gross Collection Rate Increase
Increase in Quarter-Over-Quarter Charges