Effortless Insights at the Right Time

Our time-tested end-to-end RCM solution doesn’t sacrifice customer service for automation. Instead, we continue to innovate, add value, and maximize your RCM ROI with our Client Success Team model.

Client Success Team

Meet Your Day 1 Partner

Other RCM vendors may provide one main point of contact, but Revele is different. Our Client Success Team service model gives you access to a team of subject matter experts to guide you through the rapidly changing healthcare landscape. 

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    • Client Performance Manager

      Holds monthly client meeting to review KPIs, ScoreCard, consults on areas of improvement, orchestrates the client success team.

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    • Billing Resource Consultant

      Client's main point of contact, analyzes EHR for proper PM use, provides ongoing PM process training, assists with implementation and ongoing billing process updates.

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    • Revenue Resource Consultant

      Collaborates across departments to provide 360-degree RCM service oversight. Aligns team performance with client expectations and goals.

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    • Coding Resource Consultant

      Provides education on code updates, Performs E/M bell curve analysis and chart audits, analyzes denials and rejections to develop resolutions.

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    • eClinicalWorks EHR Optimization Specialist

      Provides ongoing eCW software optimization, conducts annual database reviews, provides recommendations and knowledge on new features, provides training as needed.

Get Visibility Into Revenue Cycle Trends

Measuring the effectiveness of a medical billing service can be challenging. At Revele, we’re finding new ways to build, manage, and measure the revenue cycles for tomorrow. Our proprietary ScoreCard report benchmarks your revenue cycle data to MGMA Better Performer standards so you can actively commit to improving performance.

Track over 50 KPIs and get the confidence you need in a revenue cycle management partner. Measure industry KPIs like Gross Collections, AR Days and more.

  • Net Collections
  • Payment Variance
  • Registration Error Rate
  • Visit Variance Rating
  • Coding Error Rate 
  • Adjustment Variance

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Connect to a Team of Experts

Outsourced medical billing doesn't have to mean slow responses or more emails. At the core of our support is Connect, powering teams with chat, knowledge, training, and cases 24/7.

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Contact us to get a free RCM analysis.