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healow TeleVisits is integrated within eClinicalWorks to help you extend your clinical reach and save time traveling between facilities.

TeleVisits can reduce unnecessary admissions or readmissions, and even help in avoiding unnecessary transfers to another facility when a remote specialist can determine the patient’s best option. TeleVisits are perfect for situations when a quick visit is needed, eliminating the need for immobile or potentially contagious patients to visit the office.

eClinicalWorks EHR TeleVisits
eClinicalWorks EVA Virtual Assistant

The Industry's First Virtual Assistant

The eClinicalWorks Virtual Assistant, EVA, enables customers to use the EHR in a conversational manner to help increase efficiencies.

Available with V11, EVA, the voice activated assistant is meant to help clinicians find relevant patient information more quickly. Cloud based, and in keeping with the ever more connected nature of healthcare IT, EVA will connect users to the broader ecosystem of healthcare delivery.

To activate the software, a physician is able to say, "Hello, Eva," followed by a request to find a patient file. Eva responds with "What would you like to do?" alongside a menu of possible selections — for example, a physician might say, "Eva, show me today's lab."

Integrated Patient Engagement and Communication Tools

Better healthcare starts with more engaged patients.

Online Health Access with healow

With healow, patients enjoy unparalleled access to personal health information, visit summaries and lab results. With Patient Portal, they can book appointments, keep track of medications, and exchange messages with their provider — anytime, anyplace, on any device!

And the healow family of apps are complete lifestyle and health management tools, allowing patients to integrate wellness monitors and devices for everything from blood pressure, weight and activity, to calories, body-mass index, and sleep. healow Mom helps with every stage of pregnancy, and healow Kids gives busy parents the perfect tool to keep track of the whole family’s health and wellness! 

eClinicalWorks healow online appointment booking
eClinicalWorks healow Mom and Kids

Manage the health of your family from your phone.

eClinicalWorks healow gives patients the apps they need for lifestyle and health management. With the healow app, patients can:

  • Book appointments
  • Ensures adherence to prescribed medications
  • Exchange messages with providers


Communicate with Messenger

Customized Messenger Campaigns target patients who can benefit from additional health reminders. Using clinically relevant information, Messenger identifies patients who need reminders for follow-up care.

  • Generate lists of patients by specific conditions or specialties to identify and close gaps in care.
  • Use campaigns for checkup reminders, administrative notifications, or those overdue for colonoscopies, mammograms, and more.
  • Reach patients  by phone, email, text, Patient Portal or healow app.
  • Messenger Analytics monitors and modifies campaigns to enhance effectiveness.
eClinicalWorks Messenger Campaigns
eClinicalWorks Patient Portal

Patient Portal

The Patient Portal powered by eClinicalWorks gives patients 24 x 7 access to their medical information from the comfort & privacy of their own home. Patient Portal uses leading-edge technology to promote healthcare & makes it easier to perform preventative care. With a secure communication channel between you and your patients, patients can:

  • Request appointments
  • Update their demographics
  • Review their personal health records (PHR)
  • View lab results
  • Request refills of authorized prescriptions
  • Ask general questions and more
eClinicalWorks EHR Device Integration

Device Integration

eClinicalWorks EHR offers device integration within your Web browser. With eCW, you get more than just a PDF result – you are able to capture structured data for current and past results, complete trend analysis, and create flowsheets that result in enhanced patient care. 

Hospital Interoperability

eClinicalWorks supports uni- and bi-directional communication with any radiology vendor or RIS system capable of supporting HL7 messaging. The incoming results interface will supports both solicited and unsolicited results to attach automatically to the patient’s record.

eClinicalWorks also supports a PACS URL link in the HL7 result message to launch a viewer containing the image. With eClinicalWorks, you can import patient reports into the Patient Documents section electronically and automatically, utilizing HL7 messaging.  It also supports an embedded PDF report within the HL7 message.

eEHX Hospital Interoperability EHR