Revele - The Favorite RCM Firm for eClinicalWorks EHR Users

Medical Billing and RCM Services Designed Specifically for eClinicalWorks' Users

WHY IS REVELE FAVORED?

Revele is the first firm to offer RCM and medical billing outsource services designed specifically for eClinicalWorks users on the eClinicalWorks EHR platform. Not only do we offer industry leading eCW RCM services, our customers receive eClinicalWorks EHR and Workflow Optimization services from our eCW Certified Trainers and RCM experts.

Unlike our competition, we focus on a holistic approach to RCM by looking at your entire RCM process, your use of eCW, and best practices and methodology on how to capture and collect more revenue in five steps.

Plus, Revele logs into your specific eCW database and provides all work within your system, therefore offering complete transparency in everything we do.

INTEGRATED SOLUTION

Get a FREE Analysis of your eCW Software Database

Reach out for your free database analysis to learn how to optimize features of eClinicalWorks's software and workflows.

Start Your Free Database Analysis

EHR trailblazers using eClinicalWorks software for nearly 2 decades. One of the first RCM companies to customize a claims process within the eClinicalWorks EHR.

National in scope with expertise on medical coding and billing regulations for every state and specialty in the US.

Monthly performance meetings with your 5-member Client Success Team. Team members have specialized expertise on all things RCM and eCW optimization.

US based eCW technical support and Certified Trainers to assist with and resolve eCW setup, configuration, user issues, software problems, and upgrades.

Performance based fees. Revele's fees can be based on improvements in cash collections. We "put our money where our mouth is."

No longterm contracts.

Unmatched, complete end-to-end RCM services vs "RCM Lite" of our competitors. (Click HERE for a comparison of services!)

Industry leading, proprietary technology for resolving claim denials.

The Revele Way:

The ABCs of RCM

The Revele Way begins with a data-driven process design to carry out three core functions to ensure client success.

Assess

Prior to diagnosing existing problems, we dig further to identify the underlying root cause of the issue.

A thorough and accurate assessment of where you are today provides us with a strong understanding of how to build a solution that will lead you to reach your performance goals.

Build

We partner with you to build a strategy that is both measurable and attainable.

Our teams work to ensure proper configuration of all systems is carried out so the delivery of your RCM solution is seamless.

Consult

Healthcare is changing.

Our Client Success Teams exist to provide long-term planning and consulting that differentiates your business.

Free Annual Training
eCW Software Setup & Configuration
Database Analysis
Workflow Consulting
Process Automation
Enhancement and Updates Assistance
Communication Best Practices

Insurance Eligibility Verification
Front Desk Training

Medical Coding Consulting
CPC Coding Review

Claim Scrubbing
Clearinghouse Edits
Claim Submission EDI
Claim Reconciliation
Claim Resolution
Patient Statement Services
PM Actions for Claims

Payment Posting ERA
Allocate Payments Paper EOBs
Patient Statements
Insurance Follow Up
AR Follow Up Delinquent Accounts
Review Refunds and Overpayments
Denial Management

Financial Reconciliation
Performance Reporting: Month End Reports
Dashboards
Insight Consulting: ScoreCard
Customized / Ad Hoc Reports
Data Warehouse Reporting
Coding Audits
Quality Control Audits

Exclusive partnerships and pricing on technology and services to enhance your overall practice operations.

Ongoing training, consulting, and account management.
Client Performance Manager
Revenue Resource Consultant
Billing Resource Consultant
Coding Resource Consultant
Certified eCW Trainer

Review the claim and/or documentation of the medical record to ensure the documentation supports the services billed and makes the necessary changes to include the following:
CPT Codes
ICD-10-CM Codes
Modifiers
Number of Units
Place of Service
Diagnosis Linkage
Medical Necessity Diagnosis
Medicare Consultations
Belle Curve Analysis
Biannual E/M Audit
Report Appropriate E/M Code
Medical Coding Training

Account Management/Oversight
Claims Follow Up and Resolution
Appeals Management
Transition to Collections

Toll Fee Patient Support Line
Support staff to address patient billing questions
Handles attorney requests for billing records
24/7 Online Chat to handle patient billing question (coming soon)

360 view of RCM Performance
Month-end Performance Reviews and Dashboard Reporting
Scorecard: Actionable Partner Insights
Identify Opportunities for RCM Process Improvements

Scope of Work
Onboarding and Implementation

Team Roles new

Upon signing a contract with Revele, your sales consultant will have contacted your assigned Project Manager to discuss your specific needs and determine the next steps for collecting the required information from you to begin the implementation process.

As detailed in this organizational chart, Revele’s

the implementation team consists of roles that will temporarily assist your practice during implementation and those that will assist with the ongoing performance of your account.

The Project Manager/Coordinator roles oversee the implementation process and work with practice staff and across teams at Revele to manage:

Project expectations
Scheduling & deadlines
Execution of tasks

Scope of Work
Onboarding and Implementation

Onboarding Process

A Project Kick-Off Call will be scheduled upon receiving the signed contract to introduce those individuals that will be assisting during your onboarding process. During this call we will cover the New Client Discovery Form (NCDF) and set a deadline for the submission of the NCDF. We will also discuss expectations in terms of timeline and set deadlines for tasks to be completed. This call also serves as an opportunity for you to ask questions.

As part of the implementation process, we will need to analyze your current RCM operations and existing clinical workflows. After analyzing the current state of your revenue cycle management, our team of experts will develop training sessions that assist with:

RCM Best Practices
Process and Workflow with Revele’s RCM
Revele Policies and Guidelines
Understanding the Roles and Responsibilities of Each Party
Add-On Tools and Technology Use

The Project Manager/Coordinator roles oversee the implementation process and work with practice staff and across teams at Revele to manage:

Project expectations
Scheduling & deadlines
Execution of tasks

We Tale Pride in our Expertise

Excel with us!

With over 25 years of experience, Revele has evolved from a medical billing service in Missouri to a global workforce of over 700 employees, specializing in 35+ medical specialties. As an eClinicalWorks EHR user, partnering with Revele for your RCM and medical billing needs offers unparalleled advantages that set us apart from the competition:

Our holistic approach to revenue cycle management examines your entire RCM process, eClinicalWorks EHR utilization, and best practices to optimize revenue capture and collection.
By integrating EHR and RCM solutions, we bridge the gap between clinical and financial operations, ensuring optimal RCM performance.
Our proactive, solution-oriented team works seamlessly as part of your back office, providing support regardless of geographical distance.
Leverage Revele's extensive experience in various practice settings, coding, billing, and eClinicalWorks EHR to streamline your clinical workflows, collections, and reimbursement processes.
Alleviate administrative burdens such as hiring qualified staff in a competitive job market by partnering with Revele.
Stay ahead of industry changes with our innovative approach to RCM, combining ongoing education, coaching, cutting-edge tools, and technology.

At Revele, we pride ourselves on delivering effective results by implementing revenue cycle strategies and procedures based on our comprehensive analysis of your revenue cycle. Trust Revele to transform your practice and elevate your RCM and medical billing processes to new heights of efficiency and profitability.

Revele is the partner you can depend on to work faster and more efficiently

Since 1991, we have provided a truly integrated eClinicalWorks EHR billing solution that delivers a return on investment for clients.

Revele was founded with a single, unwavering mission: to empower physicians to focus on their patients' well-being rather than the complexities of the healthcare business. Time and time again, healthcare leaders have turned to

Revele when they:

Struggle with unnecessary write-offs and denials
Waste valuable time deciphering multiple reports
Lack the resources and expertise to navigate industry changes
Face skyrocketing overhead costs

Revele consistently dominates the eClinicalWorks medical billing market, setting itself apart from other available alternatives with the following unique advantages:

A guarantee of a 10% cash flow increase in almost every case, backed by service level agreements that are unparalleled in the industry.
Unwavering commitment to transparency, as we work within your eClinicalWorks EHR system, giving you full access to our claims management.
Flexible contracts that prioritize your satisfaction, making it easy for you to leave if the results don't meet your expectations.
Comprehensive full-service revenue cycle solutions that deliver complete results, rather than partial fixes.
Industry-leading denial management, with a standardized methodology that ensures an exceptional success rate.
Certified medical coders specializing in multiple disciplines, who provide training, education, and personalized communication with providers.
An unparalleled team of eCW and RCM experts whose knowledge and professionalism have been described as game-changing by our clients.
Skilled patient service representatives dedicated to handling patient calls with professionalism, courtesy, and empathy.
Honest and comprehensive revenue performance reviews, with our Client Success Team providing in-depth monthly performance dashboards and analyses.

Embrace the Revele difference and let us help you streamline your healthcare business so you can focus on what truly matters: providing exceptional patient care.

Statement of Methodology

Simplifying the business of medicine

At Revele, we understand that navigating the complexities of revenue cycle management can be challenging for healthcare professionals. Our primary goal is to provide innovative technology and data-driven performance consulting to address unmet revenue cycle needs and empower you to excel in the ever-changing healthcare landscape. By placing the patient at the center of healthcare, we deliver the confidence you need to make informed decisions.

While many service companies focus solely on customer satisfaction and retention, Revele goes above and beyond by also emphasizing innovation. We believe that exceptional service and cutting-edge automation should go hand in hand to continuously create value for our customers.

Our Commitment to Your Success:

Revele boasts a global team of revenue cycle professionals dedicated to ensuring the success of your practice. What sets us apart from competitors is our comprehensive, end-to-end RCM services that include many critical yet often overlooked functions.

A recent example highlights this commitment to excellence: A former Revele RCM client, who had left our services due to an acquisition, realized the true extent of our contributions only after experiencing a competitor's subpar service. The Revenue Cycle Manager from the former client remarked, "I had no idea how much of the revenue cycle Revele was handling until they weren't."

This client not only returned to Revele but also brought additional clinics statewide from the acquiring system. Our unwavering commitment to client success is what drives us to provide a truly end-to-end solution.

As an eClinicalWorks EHR user, choosing Revele for your RCM and medical billing needs means trusting in a partner that is dedicated to your success and the well-being of your patients. Experience the Revele difference and let us help you excel in the ever-changing world of healthcare.

If You're Looking for a Partial Service, You'll Get Partial Results

Many of our competitors offer an "RCM Lite" service, leaving many of the time consuming tasks to the practice. Revele offers a full specturm RCM services including tackling many of the time consuming tasks.

See the Difference

"My quality of management has increased because I can focus on the day-to-day operations of delivering care to patients and not have to worry about the back end processes. I can come in, login, and know if I have a meeting. Since there is a business partner relationship between us and Revele, there is an expectation for Revele to meet our needs. And, if I need something quickly, I know that I can send an email or jump on a call, and Revele takes care of the issue almost immediately.

ANDREW FERGUSON Big Sky Dermatology

Expand Case Study

"Revele’s core team is the base of their support and they continue to impress our staff with their ability to address all of our concerns, even those outside the scope of billing.

This includes interface coordination with eCW software, MIPS rollout, training of our Medical Assistants on EMR workflow and documentation, and data analysis for business development projects."

JASON ALEXANDER Pulmonary & Critical Care Medicine Associates

Expand Case Study

Not Sure Where to Start?

Every Practice is Different. Let's focus on yours.

Contact us to schedule your FREE eClinicalWorks Revenue Cycle Analysis. We'll guide you through the process of gathering the reports we need to deliver insights into how you can improve your RCM results.

The Revele Difference

Since 1999 we've led the industry in implementing technology to enhance the revenue cycle management process. Today, the future of healthcare inspires us to improve ourselves and our services so that we can create more value for our customers.

GET A QUOTE