Our Frequently Asked Questions are divided into several categories:
GroupOne has a “next day” turnaround time. We work by a rule that anything in by 8 in the evening is back to you by 8 in the morning. We do offer a STAT turnaround time that will get files back to you within 4 hours. That service does carry an additional charge. See our transcription info page.
GroupOne provides two methods of dictating:
Telephone - via a toll free number, physicians can dictate directly into servers that capture dictation.
Digital recorders - Doctors can definitely use handheld digital records. We typically encourage physicians to use recorders from the Olympus brand. You can contact us for questions about other recorders.
Yes, GroupOne provides a software platform that will allow docs to view and edit files over the internet. Don’t worry, we use the latest in security measures to protect information and are completely HIPAA compliant.
Indeed! An additional feature of the web-based program is the ability to digitally sign documents. We can also fax these to referring physicians. Consult the page on transcription pricing for more information on faxing.