Hi you, here is some more information on ePay.
How much will ePay cost my practice?
GroupOne Health Source will pay the start up costs and the monthly maintenance fees for your practice. Your only cost is a 2.65% transaction fee for payments made through ePay.
How do payment plans work?
Payment plans are optional with ePay however, most practices do choose to let patients set up payment plans. You can require a down payment for the plan and set a minimum amount for the payment plan. Your practice also has control over the timeframe of the payment plan.
How much have you collected with ePay?
As of December 2015 we have collected $3,913,811.73 in patient payments using ePay for our customers.
What is the ePay start up process?
Upon deciding you want to use ePay, we will contact you to answer any other questions about getting started. We would then need some additional information on setting up your account. We will send you a form to collect this information from you and pass the information along to our ePay contact. This ePay contact will then coordinate your staff training on ePay and connect with your webmaster to set up the online link so that patients can access the payment portal from your practice website.
Do I need to sign a contract?
No, you will not need to sign a contract to get started with ePay. You can choose to discontinue with ePay any time with no termination fees.
How long does it take to get up and running with ePay?
The startup process is typically 2 weeks.
Practice's using ePay see payments 21 days faster compared to traditional patient payment methods.
With ePay you can process refunds that are connected to the original payment for easy refunding and clear audit trails.