This year the 2020 National Conference hosted by eClinicalWorks® looked a little different since it took place entirely virtually, from October 28th-30th. The conference had over 15,000 attendees signing in from all 50 states. With hands-on product training and nearly 80 educational sessions on topics including MIPS, population health, Messenger, and telehealth, the conference was a tremendous success. The National Conference is when speakers announce new eClinicalWorks features and enhancements, so we made sure some of our team members logged in online to check it out! Here's what we gathered from this year's eClinicalWorks National Conference.
Interoperability is essential every year but has really been a buzzword for 2020. We chatted with our eClinicalWorks Trainers, who attended the conference to learn some of the most critical updates:
Speakers featured several updates that eClinicalWorks hasn't rolled out yet. The features that are coming soon include:
In the keynote address on Wednesday, October 28th, eClinicalWorks' CEO, Girish Navani, highlighted several healow features. Navani explained healow's secure text for lab results, the ability to auto send configuration progress notes to physicians, and the newly added modules relating to Chronic Care Management and Transition Care Management. Last, he explained how documents regarding PRIZMA and one-patient records could be downloaded from healow insights.
PRIZMA is a great tool to do directly to specific software areas, including treatment or plan pages. PRIZMA features a high-level search functionality, meaning "EKG" will look for EKG and ECG. Searching "Echo" will show results for Echo and Echocardiogram. And the search query provides actionable links to view direct areas of charts where that specific search lives. Currently, PRIZMA is only pulling CareQuality and CommonWell but will eventually pull data from Payer and HIE. Users will need to rerun product activation if they're already activated to trigger PRIZMA.
In a later session, the healow spotlight focused on how healow TeleVisits provide "in-office quality with online ease." The speaker provided an email address for TeleVisit questions and concerns, explained when the visit link is live and accessible, and suggested using healow Analytics for any audit information, including the time of visit. The speaker flirted with Group Visits, only to mean "they are coming."
Another session focused on healow's digital resilience for the patient check-in experience. As healow check-in is becoming increasingly popular, it isn't a surprise a session focused on this topic:
Additional healow updates to look for in 2021 include:
There are a few essential E&M coding guideline changes for 2021 to be aware of:
They made several exciting announcements regarding payment changes for 2021. Patient payments are made much more accessible now because of the global costs integrated system, TSYS:
How relevant for 2020. Last year at the 2019 National Conference, the speakers focused on how eClinicalWorks has provided a connected system for 20 years and how proper utilization of a connected EHR system like eClinicalWorks can improve patient engagement, lower administrative burdens, and enhance patient care. This year's conference focused on how eClinicalWorks and healow have "changed the world of healthcare with their new and existing healthcare IT solutions." The eClinicalWorks 2020 National Conference also focused on healow RPM, Chronic Care Management solutions, billing changes, tips and tricks to reduce physician burnout, and how healthcare practices of all kinds can benefit in 2021.
Struggling to keep up with upgrades and implement new features? We can help.